Cancellation and refunds
This policy explains how cancellations and refunds are handled for AODX digital products, live webinars, workshops, community memberships, and services.
Last updated: August 5, 2026Because many AODX products are digital and may provide immediate access to resources, recordings, templates, links, or community spaces, completed purchases are generally non-refundable once access has been delivered.
If a refund is specifically promised on an offer page, that offer-specific refund rule will apply.
Cancellation requests for live workshops, webinars, or cohort programs should be sent by email before the session or cohort begins.
If approved, refunds may take 5 to 10 business days to reflect in the original payment method after processing by the payment provider or bank.
If a customer is charged twice for the same purchase or money is debited but access is not provided, the customer should email the payment details for review.
Verified duplicate payments or failed-order debits will be refunded or resolved after checking payment gateway records.
Email hello@aodx.in with your name, registered email or phone number, payment amount, payment date, payment reference if available, and the reason for the request.
AODX will review the request and respond within 2 to 5 business days whenever possible.